State Farm® Insurance Agent Chris Godley

"I had an emergency on Christmas day. I called the agent a couple days later to get assistance. He refused to answer the phone, even though I texted him and told him it was an emergency. I called him several times…no answer. He finally returned my call after I tried to FaceTime him. This low level of service is unbelievable given that I have been a long-term customer with multiple policies. And to boot, he has mispronounced my name for several years. You would think at some point he would write it in his phone phonetically. I DO NOT RECOMMEND this agent."

"Mr. Chris gave me a good deal. And I am extremely satisfied. Thank U"

"My husband and I have consistently received efficient, accurate, friendly, and thorough service from Chris Godley's State Farm Insurance Agency for many years. We were pleased this week to work with two of their excellent agents, Asia and Mya, to get insurance for a young, new driver. It means a lot to have a dependable agency to turn to with our insurance needs. We also appreciate seeing Chris out and about in Greenville doing benevolent things to help people in our city. Calvin Mercer and Susan Vickery-Mercer"

"I canceled my policy with State Farm. I emailed Chris Godley and I also called the receptionist to let them know that my policy has been canceled. A few days later, they withdraw the payment out of my account, which caused my account to be over drafted. Have been calling them for a whole week leaving my name and #. NO ONE never called me back. I reached out to ASIA and she did respond. Thank you ASIA for caring. This company would NOT have lasted this long without you. Still have not received my money back, yet....Still waiting 😠"

"Since the team has been moved around the customer satisfaction has definitely not been up to par. I would advise more staff to get the business back to where it once was."

"Mya! Had Provided an Amazingly Outstanding Customer Service Experience to me! Yes! I Would Definitely Recommend this business to other people! God's Blessings to both you and your family 👪! In Jesus's Name! Amen! Thank You 😊! Sincerely, Mr.Garfield Callens"

"They are the best definitely recommend"

"Chris Godley State Farm Insurance Agency is a great agency and treates its clients with the most respect and care you can imagine. The customer service I recieved was understanding and help me when I needed it. If you are looking for assistance my first choice would be Chris Godley!"

"Tremendous service i received through Chris Godley. A very respectable man who put all his clients first and makes sure their needs are met.If you are looking for an agency to meet your needs, Chris Godley Agency is the standard."

"Chris Godley Agency has always been so helpful to me. This team’s customer service is top of the line and made my process with them ten times easier! They are very professional and trustworthy. If you ever need an Agency to work with, then look no further because this is the one!"

"I had a great experience with this agency. The customer service from first contact to now has been the best I've experienced in a while, and I had no issues getting in contact with the office. All my questions are answered with great detail so I was not left with any confusion regarding my policy, 10/10 would recommend!"

"The service i received was excellent. I was treated with kindness and respect during my visit. He never puts his customers last so I would recommend everyone to go to Chris Godley ASAP!!"

"Chris has been a great help every time I’m in need of his services. He really lives up to his mission statement of putting customers first. And is very understanding and helpful. I will highly recommend his services to anybody!"

"The customer service I received was top tier excellent! I was treated with honesty and kindness during my visit. I would recommend Chris Godley to anyone and EVERYONE!!"

"I have been doing work with State Farm for 20 plus years. All of my services are bundled and my premiums are reasonable. Another reason I chose The Chris Godley Agency is that he gives backs to his community!"

"We really have had a really nice experience Asia is awesome we love her lovely lady"

"Price is decent and the fact that you can bundle your insurances. But I can never get in touch with anyone at the office."

"Very poor customer service. When you call agency typically need to leave a message and wait for a return phone call, which may happen days/weeks or not at all. I was not receiving any follow up so had to leave work and physically go into office to speak wih agent."

"My experience was less than favorable. I went into the facility with the goal of being add as a driver to an existing policy. One of the employees at this facility was beyond rude and was more focused on being “right” instead of providing excellent customer service. The employee proceeded to add my information into his computer and then says, “okay we’re done”. I had to ask additional questions to gain clarity on the process and timeframe of our request versus him providing this information prior as a way to demonstrate excellent customer service. My review is strictly based on customer service in the hopes Chris provides better customer service training to his staff. Thank you."

"Nice people everyone of them. Always on point with any question thst I have.I recommend State Farm Inc."

"I wanted to say thank you lord, for this great team. I’ve been with State Farm for over a Decade and headed into another . I’ve seen bills come and go but when I say the team that Chris has, goes above and beyond. Mya really rolled the red carpet out. She took an issue not caught by underwriters and stayed on their case until they gave me the best deal for my money. Times are tight with everyone and for her to help my family save ,and then I hear the good news today of how she corrected and made sure I was aware of the changes . Let’s me know I’m at the right place. Chris keep serving GREEENVILLE and Mya Mr. Harris is Grateful for you and Dan thanks 🙏🏾 for always adding my new vehicles lol 😂"

"I was assisted by Asia and it was a very pleasant experience getting quotes for auto insurance. She was extremely helpful. I have been with this company for two years now and every representative of the agency that I've spoken to has had the upmost professionalism and customer service."

"Chris and his team are very professional and knowledgeable. Thank you for your consistent above average customer service"

"Great agency"

"Great service and very Professional."